Return And Refund Policy

We have a 101-day return policy, which means you have 101 days after receiving your item to request a return . After the 31 day, return shipping is required to be paid by buyer. With the 31 days you may request a free return label and have to return before the 101 day. You will get back a 100% of the product price

For international customers, we do not refund shipping charges and taxes. Customer has to get it back to us on their shipping cost to get a full refund of product from outside of the United States.

To be eligible for a return, your item must email, call or sms to us that you You’ll also need the receipt or proof of purchase like order number or purchasing or ship name of the product. 

To start a return, you can contact us at SMS 313-307-4720  or email us When your return is accepted, and given RMA which just order # and from name . The customer / user is required to package up the product in a bag or a box and turn is to use by putting RMA= ( Customer Order ID  - Customer Name on the return label - and send to  32655 Industrial Drive Madison Heights, MI 48071

You can always contact us for any return question at  SMS 313-307-4720  and Just send "  SOS  " in the chat window or email us

Credits and Refunds 
We will notify you once we’ve received and inspected your return,and then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 business days.A lot of time we will just refund when we see movement - just text us that the tracking Number we provided or you created in chat SMS 313-307-4720 and we will process your refund right away. 

Damages and issues 
We fix all issues. Let us know if a zipper, shell  or shell is broken in the first 101 days. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate right away the issue and make it right; free of charge to you.

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.